Shipping Policy

Here is the Shipping Policy of Tane Home! We strive to have your order delivered quickly and carefully. This shipping policy describes important information regarding processing times, shipping methods, delivery estimates, etc. Please review the following sections to learn about our shipping procedures:

Shipping from Tane Home:

Our products are shipped from our warehouse located at 239 S Gramercy Pl, Los Angeles, CA 90004, United States.

Operating Hours:

Our order processing department operates from Monday to Sunday, 9 am to 9 pm PST, except holidays.

Destination Coverage:

Tane Home provides worldwide shipping, we strive for global customers to enjoy our products.

Delivery Timeline:

The delivery time comprises handling time and transit time for your order.

  • Handling Time: Orders are typically processed and dispatched from our warehouse within 3 business days from the date of purchase. If there is a significant delay in shipping beyond this timeframe, we will notify you via email.
  • Transit Time: Standard shipping/transit times are as follows:
    • United States: 4-7 business days.
    • International: 10-25 business days.

Shipping Costs:

Shipping costs are determined based on the shipping address, regardless of package size or weight. The fees are detailed during the checkout process.

  • For shipping within the United States: $3.95.
  • For international shipping: $19.95.

Late Deliveries:

While most packages arrive on time, delays can occur due to various reasons such as customs clearance, incorrect shipping address, weather conditions, or issues with building/apartment details. If your delivery is later than expected, please notify us via email at contact@tanehome.com. We will resolve it for you within 2 business days.

Track Your Package:

After an order has been shipped, you will receive an email with the tracking number from the shipping company.

If you have any questions related to shipping, please do not hesitate to contact us via email at contact@tanehome.com. We are here to assist you every step of the way. Thank you for choosing Tane Home!